Expert Behaviour Support and Counselling tailored to your unique needs — empowering individuals and families to thrive through evidence-based, compassionate care.
At Bridge To Change, we believe Positive Behaviour Support (PBS) is more than just a strategy — it’s a pathway to improving your overall quality of life. Our approach focuses on understanding you as a whole person and creating meaningful, practical supports that help you live well and achieve your goals.
We work collaboratively with you, your family, and your support team to develop a personalised Behaviour Support Plan that is respectful, strengths-based, and goal-focused.
Together, we explore:
Our plans are clear, practical, and empowering — supporting you to make real progress, in real life.
Challenging behaviour can often result in reduced opportunities and a lower quality of life. At Bridge To Change, we believe that Positive Behaviour Support is not just about managing behaviour — it’s about understanding the why behind it and creating lasting, meaningful change that improves lives.
Challenging behaviour is usually a sign that there’s a mismatch between a person’s environment and their ability to cope with or navigate that environment. Sometimes, the environment needs to change. Other times, the person may need support to develop new skills. Often, it’s both.
You might experience:
Difficulty expressing needs or emotions
Overwhelming thoughts, sensations, or feelings
Learned behaviours that have helped in the past but may now be unsafe or misunderstood
We see all behaviour as communication. Our role is to work with you — and those around you — to understand your story, your strengths, and the reasons behind your behaviour. Then, together, we create safer strategies and new skills that help meet those same needs in more positive and effective ways.
During this journey, you need a support team who can:
Recognise early signs and respond calmly before things escalate
Understand your needs and respond quickly to keep everyone safe
Consistently follow a clear, practical Behaviour Support Plan designed just for you
A great Behaviour Support Plan isn’t just a document — it’s a living strategy that guides your whole team. It includes training, induction for new staff, and ongoing communication to ensure consistency and safety for everyone involved.
At Bridge To Change, we’re committed to walking alongside you, helping you feel heard, supported, and empowered — every step of the way.
Some of the Behaviour Support Practitioners on our team are Psychologists.
Psychologists at Ability Consultants may provide additional services:
We do not provide Psychology or Behaviour Support services at a clinic, we come to you: your home, school, work, day program or a place in the community to suit you.
Please make a note on your referral form if you need psychology services of this type.
You have the same rights as other people. If you are living with a disability it is possible that your support people may at some point restrict your free access to the things you own or want, give you medication without your consent, restrict your freedom to move and your freedom to access the community. In Positive Behaviour Support we seek to minimise or end restrictive practices. Wherever possible we develop with you, plans to safely fade the restrictive practice, and restore your rights.
We make accessing support simple, respectful, and tailored to you. Here’s what you can expect when you connect with Bridge To Change:
Reach out to us via phone, email, or our online contact form. We’ll have a friendly conversation to understand your needs and answer any initial questions you may have.
We’ll arrange a time to meet — either in person, over the phone, or via video. This is where we get to know you, your goals, and any challenges you may be facing. If you have a support team or family members you’d like involved, we welcome them too.
Our experienced Behaviour Support Practitioner or Counsellor will carry out a detailed assessment to understand your strengths, needs, routines, and support environment. From this, we develop a personalised Behaviour Support Plan or Counselling approach that’s practical, respectful, and goal-focused.
We work with you and your support team to begin using the strategies outlined in your plan. This may include skill-building sessions, environmental adjustments, counselling sessions, or training for support workers.
Your journey doesn’t stop at the plan. We offer regular check-ins, reviews, and updates to ensure your support remains effective, relevant, and aligned with your progress and changing needs.
Our goal is to help you build confidence, independence, and wellbeing over time — equipping you and your team with the tools to navigate challenges and celebrate successes.
Simply complete the online referral form and we will contact you.
Simply complete the online referral form and we will contact you.
Yes! The practitioner who develops the behaviour support plan will implement the plan. In a limited number of situations, a behaviour therapist or positive behaviour support worker may also assist. We work directly with participants, support staff, and family members to ensure they can work towards goals that have been established. For example, Bridie works in a Supported Independent Living house with 3 participants. Bridie is not confident her responses to behaviours of concern are best practice. She has asked for training, and after observations and assessments, the behaviour support practitioner provided training for Bridie and her colleagues to reduce behaviours of concern occurring in the first place.
We provide services across the lifespan.
At Bridge To Change, we work with children from 2 years of age.
For example, due to her disability, Sally struggled to let others know her needs. To get people’s attention,
Sally would yell or slap others. We developed methods to help Sally communicate more effectively, avoiding
the use of aggressive behaviours.
In most circumstances the practitioner will travel to you. This could be at your home, school, day programme or wherever the behaviours of concern occur. To a lesser extent, and only if appropriate, we will use telehealth to deliver training or implement programs.
For example, George became so anxious travelling by car, he refused to leave his home and became quite isolated. After spending some time with George, we identified his concerns and developed a plan to help him travel and be part of his community.
At a minimum, Bridge to Change behaviour support practitioners have a bachelor’s degree in a related field. In fact, many staff members have attained masters degrees, and those studious folk hold PhD’s. We have a growing number of Board-Certified Behaviour Support Analysts (BCBA), one of the highest and most sought-after qualifications you can achieve in behaviour support.
For example, our Behaviour Support Practitioners have diverse backgrounds and experience. We can let you know a little more when you speak with our friendly intake staff.
Our waitlists vary according to capacity in the region. Some regional waitlists are less than 2 weeks while some have longer wait periods. When you make an enquiry or referral, we will provide you with an estimate of the wait times in your location.
We understand how important it is to feel comfortable with the professional working with you or those closest to you. If you feel the assigned practitioner isn’t the right fit, just let us know, and we’ll arrange for a different practitioner as soon as possible.
Yes, we currently engage with many schools across Australia providing them with tools and strategies to assist in the classroom and during transitions. Please contact our friendly intake team on 1300 315 273 to see how we can collaborate.
Yes, we consider this to be a vital role we play in supporting participants. If everyone is working from the same ‘page’ positive change can occur.
Our practitioners are all about teaching and upskilling in the least aversive way possible. There are enough challenges already, right? Sometimes learning a new skill can be difficult, however we will work together with you and your child to ensure this happens in the most comfortable and effective way for everyone. Remember, communication is key, so if you have any concerns, let us know.
No. At Bridge To Change, we focus on positive behaviour support methods backed by rigorous research, ensuring effective, respectful approaches that lead to successful outcomes for our clients.
• Improved Relationships / Behaviour Support (PACE): this line covers the development of a comprehensive behaviour support plan as legislated.
• Improved Daily Living: This funding allows our experienced team to conduct initial assessments and provide recommendations to assist in NDIS review for allocation of behaviour support funding. We can also engage with skill development strategies as appropriate and if further behaviours or concerns are not evident.
Part of a behaviour support practitioner’s role is to assess a participant’s needs and circumstances and to provide reports substantiating a funding review if appropriate. For example, Doug’s mother Frances was concerned he was not getting the support required to live a more independent life. Francis asked a behaviour support practitioner to access Doug’s circumstances and provide a report that she could submit to the NDIS for a funding review.
Yes, behaviour support services can be privately funded. Our practitioners can write a recommendation and assist with NDIS funding if you wish.
Bridge To Change aligns with the NDIS pricing guidelines: A summary of costs can be found by clicking here.
We specialise in psychology services for neurodiverse and intellectually disabled individuals and are expanding to support neurotypical clients. Call our friendly intake team to learn more.
Bridge To Change is a dedicated provider of Positive Behaviour Support and Counselling services across Australia. We empower individuals and families with person-centred, evidence-based support to foster growth, wellbeing, and lasting positive change.